April 14, 2024


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Eight Reasons UAE Companies Should Consider Outsourcing IT and BPO Services to Uzbekistan

3 min read
Eight Reasons UAE Companies Should Consider Outsourcing IT and BPO Services to Uzbekistan

Sherzod Shermatov, Uzbekistan’s Minister of Digital Technologies, addresses delegates at the Uzbekistan Outsourcing Conference in the DIFC on February 15

By Alessia Scott

Last week, a delegation from the government of Uzbekistan and the country’s IT Park was in Dubai to tell UAE businesses about all the advantages of outsourcing IT services to the country. Minister of Digital Technologies Sherzod Shermatov and IT Park CEO Farkhad Ibragimov shared a stage in the DIFC with companies already outsourcing tech work to Uzbekistan. Below are some of the top reasons speakers at the event say Uzbekistan is an ideal place to outsource IT work and business processes.

  1. Cost Efficiency:
    Uzbekistan offers significant cost savings compared to outsourcing destinations in the Middle East, Europe, and North America. The relatively lower cost of living and wages in Uzbekistan makes it an attractive option for UAE companies looking to reduce their operational expenses without compromising on quality.
  2. Skilled Workforce:
    Uzbekistan boasts a young and talented workforce with a strong emphasis on STEM (Science, Technology, Engineering, and Mathematics) education. The country’s universities produce thousands of IT and engineering graduates each year, providing a pool of skilled professionals proficient in various technologies and programming languages.
  3. Language Proficiency:
    English proficiency levels among the Uzbek population are steadily increasing, with most IT and BPO professionals fluent in English. This language proficiency facilitates seamless communication and collaboration between UAE companies and their outsourcing partners in Uzbekistan, eliminating language barriers.
  4. Time Zone Advantage:
    Uzbekistan’s favorable time zone position allows for overlapping working hours with the UAE, enabling real-time communication and collaboration between teams. Only an hour time difference facilitates smoother project management and faster turnaround times for deliverables, enhancing overall operational efficiency.
  5. Robust IT Infrastructure:
    Uzbekistan has been investing in developing its IT infrastructure, with significant improvements in internet connectivity and telecommunications services in recent years. The country’s growing IT ecosystem is supported by modern data centers, reliable internet connectivity, and advanced technology infrastructure, ensuring seamless remote collaboration and data exchange.
  6. Strategic Location:
    Located at the crossroads of Asia and Europe, Uzbekistan offers strategic advantages for UAE companies seeking to outsource their IT and BPO services. Its central location facilitates easy access to major markets in Europe, the Middle East, and Asia, making it an ideal outsourcing hub for companies with global operations.
  7. Government Support and Incentives:
    The Uzbek government has been proactive in promoting the country’s IT and outsourcing industry, offering various incentives and support programs to attract foreign investment. These incentives may include tax breaks, grants, and subsidies for companies setting up operations in Uzbekistan, further enhancing its appeal as an outsourcing destination.
  8. Cultural Affinity and Compatibility:
    Uzbekistan shares cultural affinities with many countries in the Middle East, including the UAE, fostering a sense of familiarity and compatibility between businesses. This cultural alignment can facilitate smoother collaboration and relationship-building between UAE companies and their Uzbek counterparts, contributing to the success of outsourcing partnerships.

In conclusion, Uzbekistan presents a compelling opportunity for UAE companies seeking to outsource their IT and BPO services. With its cost-effective solutions, skilled workforce, language proficiency, favorable time zone, robust IT infrastructure, strategic location, government support, and cultural compatibility, Uzbekistan offers a conducive environment for outsourcing partnerships to thrive. By leveraging the advantages of outsourcing to Uzbekistan, UAE companies can enhance their competitiveness, drive innovation, and achieve sustainable growth in today’s dynamic business landscape.

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